Jun 05 2008
When Speaking Your Mind
My Daily Question: Have I seen the hand of God reaching out to touch us today?
Today, I had an unfortunate post office experience. I complained.
I had purchased a roll of 100 stamps three days before the price was increased from $0.41 to $0.42. No sign was posted announcing the change that was only days away. Nor did the sales clerk communicate it to me when I asked for this large quantity of stamps. On the morning of the change when I heard of the price increase on NPR news, I seethed. I knew it was only $1 extra for all of those stamps, but they were worthless three days after I bought them without that extra one cent stamp that I now had to return to purchase.
When I went to the post office I told them of my complaint, which was primarily that no one communicated the price increase with words or with a sign. I didn’t think I was rude; I just expressed that I was a little “perturbed.”
The clerk, whom normally has a smile and a joke for everyone, put me in my place with his ultra polite, “Well, it has been difficult for all of us.”
But it didn’t feel like he understood me or even acknowledged my concern. So I upped my emotion. Then he said things like, “You asked a question, can I have a chance to talk, now?” I felt my confidence diminish that I had even stood up to speak.
KH and NH stood beside me during this attempt to express myself. Later when I asked KH about it, she admitted it was a bad scene. “A little embarrassing,” she said. “And your voice was shaking.”
So I wondered, how else was I supposed to handle it? Not saying anything? Act as if it doesn’t matter? I am opinionated, and sometimes I have a hard time knowing when I need to step up and say something and when I don’t.
But the good news is that I am mentoring my own daughter to know how. She received a late slip from the public library for a book she thought she had returned. Apparently she didn’t. She looked for the book everywhere at home. She even stayed after school to clean out her locker just too find it, but still no book. It was lost.
She stressed over it for many weeks. Every time she wanted to check out a book at the library, the outstanding fee prevented it and reminded her of the loss.
She waited until the end of the year to pay the $25 for the lost book and the $5 late fee thinking that maybe it could still show up. For a 14-year-old that is a high price to pay for a book that you won’t even get to read again.
This morning, she moaned about the “consequence” for losing the book and insisted that she had learned her lesson to be more careful. She resolved to pay it with her own money.
At the library, she paid her fee. After, I found her in the young adult stacks. She pulled out a book. “This is the book I paid for.”
“You mean you think it is the actual book that you checked out?” I said.
She hemmed and hawed, not wanting to commit. She explained something about the computer listing only one copy at our library, and that it was lost and paid for, but she said, “This must be from one of the other libraries.”
She hesitated as if she didn’t really believe that, so I pressed her. “Do you think that is the same book you checked out?”
She wasn’t completely sure, but I could tell she felt something growing inside of her. I encouraged her to trust her feeling and tell the librarians.
I sat on a bench with my other children and watched her in action. She took her concern to the front desk. She handed them the book and said she thought this was the book she just paid for.
They checked the barcode. Indeed it was. She had paid for a book that was sitting on the shelf the whole time she was stressing about it. They acknowledged that they should have looked on the shelf first. Two librarians thanked her for coming to tell them, which built her confidence in speaking up.
What a genuine learning experience in so many ways! Why couldn’t my “speaking up” at the post office have looked this good?
Try-It With-Me Tuesday, an interactive weekly time and place to foster connections that challenge and encourage the process to become a well-rounded person.
My healthy eating goals include eating appropriate portions for what my body needs, increasing fiber and reducing sugar. While your needs and goals may be different, reading helps us remember and retain. Most diet plans emphasize in one way or another this common practice—think about what I put in my mouth and, ultimately, what I put in my body.
Try-It With-Me Tuesday, an interactive weekly time and place to foster connections that challenge and encourage the process to become a well-rounded person.
I am no longer a student with a need to recall for tests, but like this student, I have discovered there is still value in memorizing even after leaving formal school. In fact, it wasn’t until I discovered the value beyond recall for tests that I was enthused and motivated to memorize. Memorization develops my mental concentration in all tasks and is a tool to control my thoughts. In addition, when I memorize something that has inspired or enlightened me and then bring it back to my mind, I retain the emotions and knowledge I initially felt and also gain new understanding from it.
I actually study my cards while I exercise or wait.
I try to say both cards together before I move on to the third card.




